[1]
Jumriyah, J., Nizam, Z. and Idris, H. 2025. The Influence of Natural Language-Based Chatbot Usage on User Experience in Online Customer Service. Journal International of Lingua and Technology. 4, 1 (Jul. 2025), 113–127. DOI:https://doi.org/10.55849/jiltech.v4i1.821.