1.
Jumriyah J, Nizam Z, Idris H. The Influence of Natural Language-Based Chatbot Usage on User Experience in Online Customer Service. J. Int. Lingua Tech [Internet]. 2025Jul.15 [cited 2025Oct.13];4(1):113-27. Available from: https://ejournal.staialhikmahpariangan.ac.id/Journal/index.php/jiltech/article/view/821