The Impact of Social Media on Organizational Culture in Islamic Organizations

Leila Mona Ganiem (1)
(1) Universitas Mercu Buana, Indonesia

Abstract

The increasing integration of social media into organizational communication has significantly influenced the way Islamic organizations function, interact, and uphold their cultural values. Traditional hierarchies and communication patterns in Islamic institutions are being reshaped by digital engagement, transparency, and participatory decision-making. Social media platforms provide opportunities for improving collaboration, enhancing da’wah efforts, and fostering a more dynamic organizational culture, but they also introduce challenges related to information control, ethical considerations, and maintaining Islamic identity. Understanding the impact of social media on organizational culture within Islamic institutions is essential for developing strategies that balance digital engagement with core religious and ethical principles. A qualitative research design is employed, combining in-depth interviews, content analysis of organizational social media pages, and case studies of Islamic institutions. Findings reveal that social media enhances engagement, accelerates decision-making, and fosters inclusivity within Islamic organizations. However, challenges such as misinformation, ethical dilemmas, and shifts in authority structures must be addressed to maintain organizational cohesion and adherence to Islamic values. The study concludes that Islamic organizations must strategically integrate social media while safeguarding their cultural and ethical foundations. Recommendations for optimizing social media governance and digital leadership in Islamic organizations are discussed.


 

Full text article

Generated from XML file

References

Al Mehairbi, F. O. (2024). Driving Tech Enhancement Through Capability Dialogue. Soc. Pet. Eng. - ADIPEC. Society of Petroleum Engineers - ADIPEC 2024. Scopus. https://doi.org/10.2118/222385-MS

Alghowinem, S., Bagiati, A., Salazar-Gómez, A. F., & Breazeal, C. (2024). Leading in the AI Era: An Interactive Experiential Hands-On Learning Approach for Professionals and Leaders. ASEE Annu. Conf. Expos. Conf. Proc. ASEE Annual Conference and Exposition, Conference Proceedings. Scopus. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85202074009&partnerID=40&md5=505c775bf13bf8362024c83044fb0d24

Ali, M. (2024). Communication and Management Strategies During the COVID Crisis: An Indian Perspective. Dalam Emerg. Bus. Trends and Management Practices: Lessons from the Pandemic (hlm. 383–395). Apple Academic Press; Scopus. https://doi.org/10.1201/9781003331353-18

Asfahani, A. M. (2024). Behind the digital veil: Decoding the influence of HR training on information security awareness in Saudi Arabia. Cogent Business and Management, 11(1). Scopus. https://doi.org/10.1080/23311975.2024.2395430

Chen, X., Zhang, D., Wang, B., & Ahmad, K. (2024). Application-based big data development framework for health sciences libraries. Health Information and Libraries Journal, 41(3), 324–329. Scopus. https://doi.org/10.1111/hir.12545

Chue, S., Säljö, R., Pang, P., & Lee, Y.-J. (2024). Organizational socialization strategies of interns transitioning to telecommuting work in uncertain times. Journal of Workplace Learning, 36(5), 301–318. Scopus. https://doi.org/10.1108/JWL-12-2023-0190

Cicek, I. (2024). Digitalization and informal organizational communication. Dalam Digit. Transformation and Sustainable Dev. In Cities and Organizations (hlm. 1–29). IGI Global; Scopus. https://doi.org/10.4018/9798369335673.ch001

Dagar, R., Srivastav, R., Aarif, M., Lohiya, A., & Muthuperumal, S. (2024). Enhancing Workplace Efficiency with the Implementation of the Internet of Things to Advance Human Resource Management Practices. Int. Conf. Intell. Syst. Adv. Appl., ICISAA. 2024 International Conference on Intelligent Systems and Advanced Applications, ICISAA 2024. Scopus. https://doi.org/10.1109/ICISAA62385.2024.10828864

del Socorro Encinas-Grijalva, M., Olivieri-Sangiacomo, F. A., Galván-Vela, E., & Ravina-Ripoll, R. (2024). Business readiness for dual transformation: An analysis of business capabilities for digital and sustainable transformation. Discover Sustainability, 5(1). Scopus. https://doi.org/10.1007/s43621-024-00370-8

Dellapiana, E., Filippini, A., Remondino, C. L., & Tamborrini, P. (2024). Archival Projects. Tools and Methods for Promoting the Corporate Culture Starting from Historical Brand. Dalam Springer. Ser. Des. Innov. (Vol. 37, hlm. 295–303). Springer Nature; Scopus. https://doi.org/10.1007/978-3-031-49811-4_28

Dlelengana, S., Adebayo, R., & Chikukwa, T. (2024). Influence of social media on organizational communication and organizational culture at the South African Social Security Agency in South Africa. Problems and Perspectives in Management, 22(2), 433–442. Scopus. https://doi.org/10.21511/ppm.22(2).2024.33

Drach, I. I., Borodiyenko, O. V., Petroye, O. M., Reheilo, I. Yu., Bazeliuk, N. V., Slobodianiuk, O. M., & Kuzminska, O. H. (2024). Assessing the state of research e-infrastructures for open science in Ukrainian higher education institutions. Dalam Papadakis S. & G. C. University of Crete Rethymnon, Crete (Ed.), CEUR Workshop Proc. (Vol. 3679, hlm. 234–254). CEUR-WS; Scopus. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85192733111&partnerID=40&md5=f49d9eb5aed8d0db86eff2d89d2e0471

Galderisi, S., Appelbaum, P. S., Gill, N., Gooding, P., Herrman, H., Melillo, A., Myrick, K., Pathare, S., Savage, M., Szmukler, G., & Torous, J. (2024). Ethical challenges in contemporary psychiatry: An overview and an appraisal of possible strategies and research needs. World Psychiatry, 23(3), 364–386. Scopus. https://doi.org/10.1002/wps.21230

Geldermann, A., Falge, C., Betscher, S., Jünger, S., Bertram, C., & Woopen, C. (2024). Diversity and culture-sensitive health information for better digital health literacy: A collaborative community research project on barriers and needs. Pravention und Gesundheitsforderung, 19(1), 75–94. Scopus. https://doi.org/10.1007/s11553-023-01012-z

Gunzelmann, H. J. (2024). Counter-surveillant organizing during the secessionist cycle of contention in Catalonia. Social Movement Studies, 23(5), 623–639. Scopus. https://doi.org/10.1080/14742837.2022.2142545

Hiller, F., & Zarnow, S. (2024). Fostering Innovative Learning and Satisfaction in Virtual Teamwork: Shedding Light on Apprentices. International Journal for Research in Vocational Education and Training, 11(2), 171–199. Scopus. https://doi.org/10.13152/IJRVET.11.2.2

Hwabamungu, B. (2024). BARRIERS TO STAKEHOLDER INVOLVEMENT IN THE DIGITALISATION OF THE UNITED KINGDOM CONSTRUCTION INDUSTRY. Int. Conf. e-Soc. Mob. Learn., 165–172. Scopus. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203585239&partnerID=40&md5=16402d442d6f0aec1dc85c72b9b0c142

Ibrahim, A. M., Alenezi, I. N., Mahfouz, A. K. H., Mohamed, I. A., Shahin, M. A., Abdelhalim, E. H. N., Mohammed, L. Z. G., Abd-Elhady, T. R. M., Salama, R. S., Kamel, A. M., Gouda, R. A. K., & Eldiasty, N. E. M. M. (2024). Examining patient safety protocols amidst the rise of digital health and telemedicine: Nurses’ perspectives. BMC Nursing, 23(1). Scopus. https://doi.org/10.1186/s12912-024-02591-8

Kabashkin I., Yatskiv I., & Prentkovskis O. (Ed.). (2024). 23rd International Multidisciplinary Conference on Reliability and Statistics in Transportation and Communication, RelStat 2023. Lecture Notes in Networks and Systems, 913 LNNS. Scopus. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85188457709&partnerID=40&md5=6eea0fd912d02c57dc69455f8ec3ad36

Kakale, M. M. (2024). Of digital transformation in the healthcare (systematic review of the current state of the literature). Health and Technology, 14(1), 35–50. Scopus. https://doi.org/10.1007/s12553-023-00803-w

Kompatsiaris, P. (2024). Curation in the Age of Platform Capitalism: The Value of Selection, Narration, and Expertise in New Media Cultures. Dalam Curation in the Age of Platf. Capitalism: The Value of Selection, Narration, and Expertise in New Media Cultures (hlm. 166). Taylor and Francis; Scopus. https://doi.org/10.4324/9781003182801

Kukreja, J., Saluja, S., & Sharma, S. (2024). Neuroleadership development and effective communication in modern business. Dalam Neuroleadership Dev. And Eff. Commun. In Mod. Bus. (hlm. 360). IGI Global; Scopus. https://doi.org/10.4018/979-8-3693-4350-0

Lambelanova, R., & Toyib, A. (2024). Adapting an Organizational Culture to Stay Abreast of Technological Changes in Indonesia’s Government Scientific Sector. Journal of Ethnic and Cultural Studies, 11(1), 142–160. Scopus. https://doi.org/10.29333/EJECS/2000

Lee, J., & Song, J. H. (2024). How does algorithm-based HR predict employees’ sentiment? Developing an employee experience model through sentiment analysis. Industrial and Commercial Training, 56(4), 273–289. Scopus. https://doi.org/10.1108/ICT-08-2023-0060

Lou, Y., Hong, A., & Li, Y. (2024). Assessing the Role of HRM and HRD in Enhancing Sustainable Job Performance and Innovative Work Behaviors through Digital Transformation in ICT Companies. Sustainability (Switzerland), 16(12). Scopus. https://doi.org/10.3390/su16125162

Lovari, A., Comunello, F., Massa, A., Ieracitano, F., & Marinelli, A. (2024). MANAGING DIGITAL STRATEGIC COMMUNICATION DURING THE COVID-19 PANDEMIC: Insights from Italian Ministries and Governmental Institutions. Dalam Public Relatsh. For Public Health and Social Good (hlm. 183–197). Taylor and Francis; Scopus. https://doi.org/10.4324/9781003327189-16

McKie, M. G., Evans, A. N., & Jones, R. (2024). Improving Lean Engagement Through Utilising Improved Communication, Recognition and Digitalisation During the COVID-19 Pandemic in JLR’s Powertrain Machining Facility. FME Transactions, 52(1), 136–146. Scopus. https://doi.org/10.5937/fme2401136M

Monferdini, L., & Bottani, E. (2024). How do businesses utilize change management for process optimization? A cross-analysis among industrial sectors. Business Process Management Journal, 30(8), 371–414. Scopus. https://doi.org/10.1108/BPMJ-03-2024-0158

Neumannova, A. (2024). ORGANIZATIONAL CULTURE AND DIGITAL RESILIENCE: COMPETING VALUES PERSPECTIVE. Dalam Nunes M.B., Isaias P., Powell P., & Rodrigues L. (Ed.), Proc. IADIS Int. Conf. Inf. Syst. , IS (hlm. 158–162). IADIS; Scopus. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85204405412&partnerID=40&md5=c30cb31bf0106a6d2afd7c2d01b67923

Osorio-Andrade, C.-F., Arango-Espinal, E., & Arango-Pastrana, C.-A. (2024). Corporate Happiness in the Digital Age: Decoding Engagement on LinkedIn. Profesional de la Informacion, 33(4). Scopus. https://doi.org/10.3145/epi.2024.0423

Perpétua, S. P., dos Santos Portela, C., de Oliveira Peternelli, M., & de Almeida Souza, M. R. (2024). Exploring the Practitioners Perspective on Remote Onboarding in Software Development Organizations. ACM Int. Conf. Proc. Ser., 275–285. Scopus. https://doi.org/10.1145/3701625.3701666

Pescatore, I., Pagnozzi, F., & Antonelli, G. (2024). Analysing the Bottom-Up Approach to Develop Organisational Culture in Virtualised Organisations. Dalam Lazazzara A., Reina R., & Za S. (Ed.), Lect. Notes Inf. Sys. Organ.: Vol. 65 LNISO (hlm. 141–154). Springer Science and Business Media Deutschland GmbH; Scopus. https://doi.org/10.1007/978-3-031-52880-4_9

Prakash, A., Maddulety, K., & Bhoola, V. (2024). Agile Project Management: An Empirical Exploration of Adoption Factors and Implementation Strategies Across Industries. IEEE Engineering Management Review. Scopus. https://doi.org/10.1109/EMR.2024.3487291

Ramachandaran, S. D. (2024). Human Resource Management Strategies for Engagement and Talent Attraction in Hybrid Work Models. Journal of Ecohumanism, 3(5), 1286–1296. Scopus. https://doi.org/10.62754/joe.v3i5.3972

Rocha A., Rodríguez J.M.R., & Fajardo-Toro C.H. (Ed.). (2024). Multidisciplinary International Conference of Research Applied to Defense and Security, MICRADS 2023. Smart Innovation, Systems and Technologies, 380. Scopus. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85192151788&partnerID=40&md5=368a1823b3c8c7ea1c51b4e64d9cf69f

Seo, Y. (2024). Influential factors in general public opposition and public servant concerns toward municipal DX promotion in Japan. Transforming Government: People, Process and Policy, 18(4), 803–824. Scopus. https://doi.org/10.1108/TG-07-2024-0161

Singh, G., Sharma, S., Dhanny, H. S., & Garg, V. (2024). HR 4.0 PRACTICES IN THE POST-COVID-19 SCENARIO. Dalam HR 4.0 Practices in the Post-covid-19 Scenar. (hlm. 259). Apple Academic Press; Scopus. https://doi.org/10.1201/9781003416128

Sörensen, I., Volk, S. C., Fürst, S., Vogler, D., & Schäfer, M. S. (2024). “It’s Not so Easy to Measure impact”: A Qualitative Analysis of How Universities Measure and Evaluate Their Communication. International Journal of Strategic Communication, 18(2), 93–114. Scopus. https://doi.org/10.1080/1553118X.2024.2317771

Szel?gowski, M., & Berniak-Wo?ny, J. (2024). BPM challenges, limitations and future development directions – a systematic literature review. Business Process Management Journal, 30(2), 505–557. Scopus. https://doi.org/10.1108/BPMJ-06-2023-0419

Thomas, C., Rowe, L., & Moore, N. (2024). Motivating, developing and retaining talent through job enrichment: An exploration of “side-of-desk” projects in a corporate environment. Employee Relations, 46(2), 250–268. Scopus. https://doi.org/10.1108/ER-08-2023-0447

Trevisanuto, T. M. C., Ussuna, G. A., De Castro, J. A. G. F., & Justiniano, A. V. S. (2024). Evaluating the engagement of micro and small businesses in the “Brasil mais” program in the interior of São Paulo: Comparative perspectives of local productivity agents and rural innovation. Brazilian Journal of Biosystems Engineering, 18. Scopus. https://doi.org/10.18011/bioeng.2024.v18.1240

Wall, T., Ngo, N., Nguy?n H?u, C., Lan, P. N., & Knight, S. (2024). Organisational digital capability: A cross-country review of guidance. Higher Education, Skills and Work-Based Learning, 14(3), 711–722. Scopus. https://doi.org/10.1108/HESWBL-06-2023-0157

Wang, C.-W., Hsu, B.-Y., & Chen, D.-Y. (2024). Chatbot applications in government frontline services: Leveraging artificial intelligence and data governance to reduce problems and increase effectiveness. Asia Pacific Journal of Public Administration, 46(4), 488–511. Scopus. https://doi.org/10.1080/23276665.2024.2397677

Wrede, S. J. S., Sobke, S. C., Michaelsen, M. M., & Esch, T. (2024). Implementation of mindfulness at work considering digital support: A qualitative study with a systems theory approach. Journal of Workplace Behavioral Health. Scopus. https://doi.org/10.1080/15555240.2024.2388646

Yu, K., & Ismail, A. (2024). A Bibliometric investigation of leadership and technology integration in education: Trends and insights over three decades. Multidisciplinary Reviews, 7(8). Scopus. https://doi.org/10.31893/multirev.2024181

Zanke, A., Weber, T., Dornheim, P., & Engel, M. (2024). Assessing information security culture: A mixed-methods approach to navigating challenges in international corporate IT departments. Computers and Security, 144. Scopus. https://doi.org/10.1016/j.cose.2024.103938

Authors

Leila Mona Ganiem
leila.monann@mercubuana.ac.id (Primary Contact)
Ganiem, L. M. (2025). The Impact of Social Media on Organizational Culture in Islamic Organizations. Journal International Dakwah and Communication, 4(2), 332–346. https://doi.org/10.55849/jidc.v4i2.774

Article Details

Most read articles by the same author(s)