APPLICATION OF MINDFULNESS TECHNIQUES TO REDUCE BURNOUT IN NINJA XPRESS WAREHOUSE EMPLOYEES
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Burnout among warehouse employees has become a critical occupational issue in high-demand logistics environments, where physical strain, monotonous routines, and operational pressure contribute to emotional exhaustion and reduced performance. This study investigates the application of mindfulness techniques as an intervention to reduce burnout among employees at Ninja Xpress. The research aims to evaluate the effectiveness of deep breathing, self-talk, and visual imagery in improving emotional regulation and workplace functioning. A qualitative applied-intervention design was employed, involving observations, semi-structured interviews, and a pretest–posttest assessment using an adapted Maslach Burnout Inventory. Three employees identified with high burnout levels participated in fifteen sessions of structured mindfulness training. The results show substantial reductions in burnout scores across all participants, accompanied by improvements in emotional stability, cognitive clarity, communication patterns, and task performance. Participants reported enhanced self-awareness, reduced irritability, better focus, and greater resilience in handling workplace demands. The findings indicate that brief, context-adapted mindfulness practices can serve as an effective and accessible psychological intervention for logistics workers. The study concludes that mindfulness offers a practical strategy for mitigating burnout and promoting well-being in labor-intensive settings, although larger samples and longitudinal follow-up are recommended for future research.
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