INDIVIDUAL COUNSELING INTERVENTION AS AN AFFEORT TO OVERCOME WORK STRESS AMONG EMPLOYEES OF THE HUMAN RESOURCES AND GENERAL AFFAIRS DEPARTMENT AT PT X

This study aims to examine the effectiveness of individual counseling interventions in reducing work stress levels among employees of the HR & General Affairs Department at PT X, who face high job pressure and role conflict. The research employed a descriptive quantitative method with two participants selected through purposive sampling based on the Job Stress Scale (JSS) results. The intervention consisted of four individual counseling sessions using Mindfulness, Grounding, and Assertive Training techniques. The N-gain score analysis showed a significant reduction in work stress levels, with subject NN decreasing from a score of 27 to 20 (N-gain = -0.53) and subject ESS from 24 to 17 (N-gain = -0.44), resulting in an average decline from 25.5 to 19.5. These findings indicate that individual counseling effectively helps employees shift from passive to proactive coping mechanisms, enhance emotional regulation, and strengthen mental resilience against job-related stressors. Therefore, individual counseling can serve as an effective psychological strategy to reduce work stress while supporting employees’ mental well-being and productivity within organizational settings.