Digital Literacy and Wise Language Use in Online Spaces: A Qualitative Study of Online Communities in Indonesia
Downloads
The rapid growth of digital technologies has significantly transformed communication, particularly in online spaces where people engage in diverse forms of interaction. In Indonesia, online communities have become central to shaping public discourse and social norms. However, the increasing reliance on digital platforms raises concerns about digital literacy and the responsible use of language. This study explores the role of digital literacy and wise language use within online communities in Indonesia, focusing on how individuals navigate online interactions and the implications of their language practices. The aim of this research is to examine how members of online communities in Indonesia exhibit digital literacy and how they incorporate wise language use in their interactions. A qualitative research design, utilizing semi-structured interviews and content analysis of online communication, was employed to collect data from members of various online communities. The results revealed that while most participants demonstrated strong digital literacy skills, there was a notable variance in the application of wise language use. Some members employed respectful and thoughtful language, while others exhibited aggressive or harmful communication. In conclusion, this study highlights the importance of fostering both digital literacy and wise language use to improve the quality of online interactions. Recommendations for promoting these skills in online communities are discussed.
Ahmad Nawi, H. S., Omar, S. F., & Basaruddin, S. (2025). Securing the Silver Surfers: Cybersecurity Awareness Among Older Adults. Dalam Lee S., Choo H., & Ismail R. (Ed.), Proc. Int. Conf. Ubiquitous Inf. Manag. Commun., IMCOM. Institute of Electrical and Electronics Engineers Inc.; Scopus. https://doi.org/10.1109/IMCOM64595.2025.10857480
Amro, L., & Iversen, J. Y. (2025). Translanguaging in transnational digital Arabic heritage language education. European Educational Research Journal. Scopus. https://doi.org/10.1177/14749041241311958
Barker, M., Hews-Girard, J., Pinston, K., Daniel, S., Volcko, L., Norman, L., Bassi, E., Bright, K., Hickie, I., Iorfino, F., LaMonica, H., Moskovic, K., Fersovitch, M., Bradley, J., Stamp, L., Gondziola, J., Johnson, D., & Dimitropoulos, G. (2025). Organizational factors impacting the implementation of a digital mental health tool in Alberta’s mental health care of youth and young adults. Digital Health, 11. Scopus. https://doi.org/10.1177/20552076241310341
Baú, V. (2025). Posting “what” on social media? The (mis-)use of Facebook by young people in refugee camps. Journal of Information, Communication and Ethics in Society, 23(1), 134–147. Scopus. https://doi.org/10.1108/JICES-05-2024-0065
Bogic, M., Garcia, J. K., Morgan, E., Louise-Hsu, Y.-C., & Boyd, A. (2025). Misinformation and digital health literacy among American Indian and Alaska Native people. Digital Health, 11. Scopus. https://doi.org/10.1177/20552076251338893
Chen, S., Ebrahimi, O. V., & Cheng, C. (2025). New Perspective on Digital Well-Being by Distinguishing Digital Competency From Dependency: Network Approach. Journal of Medical Internet Research, 27. Scopus. https://doi.org/10.2196/70483
Coelho, J., Pécune, F., Micoulaud-Franchi, J.-A., Bioulac, B., & Philip, P. (2025). Promoting mental health in the age of new digital tools: Balancing challenges and opportunities of social media, chatbots, and wearables. Frontiers in Digital Health, 7. Scopus. https://doi.org/10.3389/fdgth.2025.1560580
Davydov, S. G. (2025). The Digital Literacy of Russian Museum Employees during the COVID-19 Pandemic. Mir Rossii, 34(1), 82–105. Scopus. https://doi.org/10.17323/1811-038X-2025-34-1-82-105
Filipeti, A., & Mumelaš, D. (2025). Research on the competencies of librarians needed for organizing and conducting citizen science activities. Information Development. Scopus. https://doi.org/10.1177/02666669251333396
Flynn, S. (2025). Keeping up with the times in Ireland: Older adults bridging the age-based digital divide together? Studies in the Education of Adults, 57(1), 156–174. Scopus. https://doi.org/10.1080/02660830.2023.2298388
Herdiyeni, Y., Juanda, B., Zhafira, N., Anggraeni, L., & Probokawuryan, M. (2025). Machine-Learning-Based Assessment and Prediction of Digital Transformation Performance for MSMEs in Indonesia. International Journal of Information Technology and Decision Making. Scopus. https://doi.org/10.1142/S0219622025500415
Hollimon, L. A., Taylor, K. V., Fiegenbaum, R., Carrasco, M., Garchitorena Gomez, L., Chung, D., & Seixas, A. A. (2025). Redefining and solving the digital divide and exclusion to improve healthcare: Going beyond access to include availability, adequacy, acceptability, and affordability. Frontiers in Digital Health, 7. Scopus. https://doi.org/10.3389/fdgth.2025.1508686
Hu, J., & Xiao, W. (2025). What are the influencing factors of online learning engagement? A systematic literature review. Frontiers in Psychology, 16. Scopus. https://doi.org/10.3389/fpsyg.2025.1542652
Hussain, F. (2025). “I wish I had the ability to vote to select my own leaders..”: Rohingya Refugees Quest for Democracy in the Digital Age. ICTD - Proc. Int. Conf. Inf. Commun. Technol. Dev., 247–259. Scopus. https://doi.org/10.1145/3700794.3700819
Hutchinson, J., Clement, D. Y., Gheorghe, R. M., Kellum, L., & Shuttleworth, A. (2025). “I’m Not Super Familiar with Children’s Ecosystems Online”: Expert Assessments on the Effects of Early Childhood Exposure to Extremism Online. Perspectives on Terrorism, 19(1), 64–90. Scopus. https://doi.org/10.19165/2025.5669
Jerasa, S. E. (2025). The #BookTok Connection: Examining Cultural and Linguistic Identity Expression in Online Reading Communities. Education Sciences, 15(2). Scopus. https://doi.org/10.3390/educsci15020234
Jones, K., & Cooper-Novack, G. (2025). Visceral literacies of marginalized adolescents in digital spaces: A cross-case synthesis exploring affect and dialogue with texts. Journal of Adolescent and Adult Literacy, 68(6), 632–643. Scopus. https://doi.org/10.1002/jaal.1400
Kankanamge, K. S. I., Chowdhury, A., Kabir, K. H., & Khan, N. A. (2025). Evils of knowledge sharing and learning: The case of agri-food misinformation in virtual communities of practices in Sri Lanka. Data and Information Management. Scopus. https://doi.org/10.1016/j.dim.2024.100090
Kwon, S., & Lynch-Kimery, M. (2025). Fans between and beyond boundaries: Exploring the ‘unremarkable’ translingual practices of anglophone Korean pop music fans on social media. International Multilingual Research Journal. Scopus. https://doi.org/10.1080/19313152.2025.2473232
Magnifico, A. M., & Jones, K. (2025). Theorizing fanfiction: The importance of remixed social genres composed on the internet. Computers and Composition, 75. Scopus. https://doi.org/10.1016/j.compcom.2025.102916
McDaniel, D. (2025). Samirah X’s Sense of Audience: A Case Study on Black Teen Activism on Social Media. Written Communication. Scopus. https://doi.org/10.1177/07410883241303918
Min, D., Yun, J.-Y., Parslow, C., Jajodia, A., & Han, H.-R. (2025). Online-Based Recruitment Methods for Community-Dwelling Older Adults: Scoping Review and Lessons Learned From the PLAN Trial. Journal of Medical Internet Research, 27. Scopus. https://doi.org/10.2196/55082
Molin-Karakoç, L. (2025). Exploring the Digital Literacies of Refugees from a Funds-of-knowledge Perspective. Journal of Ethnic and Cultural Studies, 12(2), 200–230. Scopus. https://doi.org/10.29333/ejecs/2236
Mrva-Montoya, A., Kaeding, J., & Chen, H. (2025). Print Disability and Public Libraries in Australia: Challenges and Opportunities. Journal of the Australian Library and Information Association. Scopus. https://doi.org/10.1080/24750158.2025.2467471
Muscat, D. M., Hinton, R., Kuruvilla, S., & Nutbeam, D. (2025). “Your Life, Your Health: Tips and Information for Health and Well-Being”: Development of a World Health Organization Digital Resource to Support Universal Access to Trustworthy Health Information. JMIR Formative Research, 9. Scopus. https://doi.org/10.2196/57881
Pontillas, M. S. (2025). Learning in a Borderless Classroom: A Phenomenological Study of Learning During Education Disruption. International Journal of Learning, Teaching and Educational Research, 24(3), 149–165. Scopus. https://doi.org/10.26803/ijlter.24.3.8
Progga, F. T., & Rubya, S. (2025). Women’s Perspectives and Challenges in Adopting Perinatal Mental Health Technologies. Proceedings of the ACM on Human-Computer Interaction, 9(1). Scopus. https://doi.org/10.1145/3701217
Riley, T., Meston, T., Wallis, L., & Kim, E.-J. A. (2025). From sandstone to screen: A culturally responsive arts-based approach to digital literacy in a remote Indigenous community in Australia. Learning, Media and Technology. Scopus. https://doi.org/10.1080/17439884.2025.2457669
Rocque, G. B., Henderson, N. L., Hildreth, K., Eltoum, N., Whitlow, O., Herring, L., Ingram, S., Chu, D. I., Shao, C. C., Hardy, C., Nolan, T. S., McGowan, C., Pierce, J. Y., & Williams, C. P. (2025). Exploration of digital health literacy among community members and healthcare teams in the deep south: A quasi-experimental study. Digital Health, 11. Scopus. https://doi.org/10.1177/20552076251325581
Sack, T. L., Thiravialingam, A. R., Zubizarreta, C. S., Felix, R., Kanazeh, R., Lachica, I., Hernandez Cuesta, E., Martin, A., Anderson, F., & Holder, C. (2025). Heat Illness and Extreme Weather Health Literacy: Communication Preferences and Effectiveness for Patients Living in Climate-Change-Vulnerable Communities. International Journal of Environmental Research and Public Health, 22(3). Scopus. https://doi.org/10.3390/ijerph22030434
Sridhar, S., & King, C. (2025). Impact of social media on patient expectations and decision-making in gynecology. Current Opinion in Obstetrics and Gynecology. Scopus. https://doi.org/10.1097/GCO.0000000000001030
Tayyem, R., Qasrawi, R., Sabbah, H. A., Amro, M., Issa, G., Thwib, S., Atari, S. H., Bookari, K., Alawadhi, N., Allehdan, S., Trigui, H., Sokhn, E., Khader, Y., Badran, E., Kamel, I., Abdallah, A., Jemaà, M., Musa, E., & Kong, J. D. (2025). The impact of digital literacy and internet usage on health behaviors and decision-making in Arab MENA countries. Technology in Society, 82. Scopus. https://doi.org/10.1016/j.techsoc.2025.102911
Verma, P. K., Trivedi, S. K., & Biswas, S. (2025). Exploring trends and gaps in sustainable e-library research: A text mining analysis. Digital Library Perspectives, 41(2), 311–345. Scopus. https://doi.org/10.1108/DLP-07-2024-0110
Xie, L., & Mo, P. K. H. (2025). Multi-Level Factors Influencing eHealth Literacy Among Chinese Older Adults: A Longitudinal Study. Journal of Advanced Nursing. Scopus. https://doi.org/10.1111/jan.16702
Zhang, J., Huang, Y., Wu, F., Kan, W., & Zhu, X. (2025). Scaling up online professional development through institution-initiated blended learning programs in higher education. Internet and Higher Education, 65. Scopus. https://doi.org/10.1016/j.iheduc.2024.100988
Copyright (c) 2024 Dedi Gunawan Saputra, Le Hoang Nam, Pham Anh Tu, Desy Liliani Husain, Rahmi Setiawati

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.